What information do I need to file an auto insurance claim with Allstate?

When you file an auto insurance claim with Allstate, it’s a good idea to know what information you need to ensure the process goes smoothly and you receive prompt payment. Familiarizing yourself with how long does it typically take for Allstate to process an auto insurance claim, the necessary documentation and evidence, and other related aspects is essential.

It’s also important to learn how to compare auto insurance quotes and make sure you have the coverage you need before an accident. In this article, we’ll discuss what you need to file an auto insurance claim with Allstate, how the process works, and what to do if you don’t agree with Allstate’s decision. (For more information, read our “What happens if I disagree with Allstate’s decision on my auto insurance claim?“).

Read more: Does Allstate cover medical bills resulting from the accident?

The Information You Need to File an Auto Insurance Claim With Allstate

An accident can be scary and stressful, and you may not think about getting information for your claim right away. However, one of the best times to gather evidence to support your claim is right after an accident. The information you should gather includes:

• Photos of the accident scene and any damage or injuries
• The names and contact information of any other drivers, witnesses, and property owners
• A police report
• The names of the officers who responded
• The insurance information for other drivers
• The other driver’s license number and license plate number
• The make, model, year, and VIN number of the other driver’s vehicle and your car

It’s also a good idea to get statements from witnesses and other drivers right away. This lets you know what they might say to your insurance adjuster later, and they could give you information that will help your claim.

If another driver seems angry, call the police and wait to approach the driver for information until the police arrive.

After the accident, make sure you save copies of any related medical bills and a repair estimate or bill. Keep bills for rental cars or other transportation expenses while your car is being repaired.

If the accident was another driver’s fault or you have rental reimbursement or transportation expense insurance, you may be able to get compensation for these costs.

Filing An Allstate Auto Insurance Claim

You can file a claim with Allstate online, through the company’s app, or by calling the number on your insurance card. You can take your car to a repair shop for an estimate, or you can use Allstate’s QuickFoto Claim to send photos for a virtual estimate. Be sure to provide the other information you collected, too.

If your claim is approved, Allstate will pay the repair shop you choose directly. You can also ask for direct deposit, a check, or a credit to your debit card that goes to your bank account in less than 24 hours.

If you disagree with Allstate’s decision on your auto insurance claim, you can appeal the decision and negotiate with your insurance adjuster. However, keep in mind that you may not have grounds for an appeal if you don’t have the coverage needed for a large payment or your car isn’t worth as much as you thought.

Read more: What do I need to do to cancel my auto insurance policy with Allstate?

The Information You Need for an Auto Insurance Claim With Allstate

Understanding how to file an auto insurance claim and what information you need for an Allstate claim is important. In many cases, you may be able to increase the payment you receive by providing enough details and documentation.

If you don’t agree with Allstate’s offer, you can appeal its decision or search for affordable full coverage auto insurance from another company.