What documentation do I need to file an auto insurance claim with Erie?

Erie Insurance is a Fortune 500 company over 95 years old. It offers auto, home, business, and life insurance products through a network of independent insurance agents across 12 states in the U.S. If you’re one of Erie’s many customers, you may wonder how the claims process works with the company.

Understanding the required documentation for your auto insurance claim is a daunting task. If you’re overwhelmed, you can start by learning how to file an auto insurance claim.

From there, read on to learn what documents you need to file an auto insurance claim with Erie Insurance — and what you can expect from the claims process.

Documents Needed to File an Insurance Claim With Erie Insurance

When you file a claim with Erie Insurance on your car insurance policy, you will need the following information handy:

• Your insurance policy number
• Date, time, and location of the incident
• Names and contact information of other people involved in the incident, along with their insurance details (insurance company and policy number)
• The model and make of each vehicle involved in the accident, as well as their license plate number
• Photos of any damaged vehicles or other property

This list generally covers what you’ll need, but the claims representative may request a few additional documen ts, depending on the type of incident or claim, which we’ll outline below. (For more information, read our “How do I file an auto insurance claim with Erie?“).

Police Reports for an Erie Auto Insurance Claim

You may wonder if you need to file a police report after an accident. A police report is generally required for specific events, such as car crashes, theft, or vandalism. The report contains details of the incident, information about law violations, and statements from passengers, drivers, and witnesses.

While obtaining the report can take time, you can provide the police or incident report number you receive from the law enforcement officer.

Medical Bills and Reports for an Erie Auto Insurance Claim

These are applicable if your policy gives you medical coverage. Sometimes, you will need medical bills and reports if the other driver is at fault, and their car insurance company is Erie Insurance.

Additional Photos for an Erie Auto Insurance Claim

Erie Insurance uses a photo appraisal process to assess damage to your vehicle. Its photo tool will guide you through the images you need to upload and a short video. These will help Erie Insurance prepare your estimate.

Title and Lienholder Information for an Erie Auto Insurance Claim

There may be a few reasons why the auto insurance company wants to see your title, such as calculating the total loss after the car is totaled. The company may also ask for the title to verify ownership or if your car has a lien.

Prior Repair Bills for an Erie Auto Insurance Claim

If you want to claim reimbursement for prior work on your car, you will need to provide the repair bills from the shop. You can pick a mechanic or shop of your choice or one that Erie recommends.

Auto repair shops in Erie Insurance’s network offer workmanship warranties and rank high on quality of work and professionalism.

Read more: How long does it take for Erie to process an auto insurance claim?

Steps in the Auto Insurance Claim Process With Erie Insurance

After an accident, the first step is to file the claim via your Erie Insurance agent or phone at 1-800-367-3743.

Next, a company-appointed claims adjuster will contact you and seek additional information about the incident. You can then review the car repair options and estimates with the claims adjuster once they review your claim. Read about how many car repair estimates should you get before choosing one.

Finally, Erie Insurance will issue the payout once you and the claims adjuster agree on the estimates.

Documents for Auto Insurance Claim With Erie: The Bottom Line

To file an auto insurance claim with Erie Insurance, you need to have detailed information about the incident, your policy number, the models of the cars involved, and the contact information of the other people involved.

You may also need a police report or medical bills. The more prepared you are with the proper documentation, the quicker the claims process will go.